FAQ's

We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home.

We will send you a confirmation sms with your booking details and date of clean, plus an email with a receipt of payment.

Your satisfaction is the most important thing to us - so when you book with us, you can always enjoy peace of mind with our 100% Happiness Guarantee.

 

We work hard to make every Clean amazing, but when something goes wrong we pride ourselves on how we fix the problem. So we can best address your concern, please:

 

Contact us as soon as possible. You can call 0466 646 213 or send a message through any of the “Contact us” buttons on the website.

Take photos of the areas that the cleaner missed

Please give us the most suitable and convenient time that we can send the cleaner back to touch up the missed areas

We will discuss your concerns with your assigned cleaner and aim to send them back within 48 hours of your clean.

Full terms and conditions for Home and End of Lease cleaning services can be downloaded from the following link: Cleaning  Terms and Conditions

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